Privacy Policy

 

Privacy Policy of Lisa Home Solutions

Lisa Home Solutions (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://lisahomesolutions.com or interact with us through other means.


1. Introduction

This policy is intended to help you understand:

  • What information we collect

  • How we use it

  • With whom we share it

  • How you can manage, access, or delete your data

By using our website or services, you acknowledge and accept this Privacy Policy. If you disagree with any part of the policy, you should refrain from using our services.


2. Information We Collect

We collect both personally identifiable information (PII) and non-personal data.

a) Personally Identifiable Information (PII)

These are details that can identify you as an individual, such as:

  • Full Name

  • Email Address

  • Phone Number

  • Residential or Mailing Address

  • Government ID (when necessary for renting or legal compliance)

  • Employment/Income Information (if relevant to services like property leasing)

b) Non-Personal Information

Collected automatically when you visit our site, including:

  • IP address

  • Browser type and version

  • Device information

  • Geographic location (approximate)

  • Web pages visited and duration

  • Referring/exit URLs

  • Cookies and similar technologies


3. How We Use Your Information

Your information is used to:

  • Deliver services: Respond to inquiries, complete bookings, and provide customer service.

  • Improve user experience: Analyze trends, personalize content, and enhance navigation.

  • Marketing: Send promotional offers, newsletters, or service updates (with opt-out options).

  • Security and legal compliance: Protect against fraud, enforce our terms, and comply with regulations.

We use your data only for legitimate business purposes and in a way that respects your privacy rights.


4. Sharing and Disclosure of Information

We may share your data in the following ways:

a) With Third-Party Service Providers

Trusted vendors help us operate the website, manage bookings, process payments, send emails, and analyze traffic. These parties are bound by confidentiality agreements.

b) Business Transfers

If Lisa Home Solutions is involved in a merger, acquisition, or sale of assets, user information may be among the transferred assets.

c) Legal Obligations

We may disclose your data if required by law or in response to valid legal requests, such as subpoenas or court orders.

We do not sell your personal data to third parties for marketing or any other commercial use.


5. Data Retention

We retain personal data only for as long as needed to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, tax, and regulatory requirements

  • Resolve disputes and enforce our agreements

Once no longer needed, data is securely deleted or anonymized.


6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device to remember your preferences.

Types of cookies we use:

  • Essential Cookies: Required for basic site functions.

  • Analytics Cookies: Help us understand how users engage with our site.

  • Marketing Cookies: Used to show relevant ads (with your consent).

You can control or delete cookies via browser settings.


7. Data Security

We take your data security seriously and employ the following safeguards:

  • SSL encryption to protect data transmission

  • Secure servers and firewalls

  • Restricted internal access to personal data

  • Regular audits and updates

However, no system is completely secure. We encourage you to take steps to protect your own data as well.


8. Your Rights and Choices

You have the right to:

  • Access: Request details about what data we hold about you.

  • Correct: Fix errors or update outdated information.

  • Delete: Request deletion of your personal data (subject to legal limitations).

  • Withdraw Consent: Revoke consent for marketing or data processing at any time.

  • Lodge a Complaint: Contact data protection authorities if your rights are violated.

To exercise your rights, contact us at [Insert Contact Email].


9. Third-Party Websites

Our website may link to third-party sites for payment, booking, or external services. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing personal information.


10. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected such data, we will delete it immediately.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” You are encouraged to review this page regularly.

Continued use of our website after any changes signifies your acceptance of the revised policy.


12. Contact Us

For any questions or concerns regarding this policy or your data, please contact:

Lisa Home Solutions
Email: Support@lisahomesolutions.com
Phone: +91-9595 220 220 / 020-27400152
Address: Office # 502, Vision Flora, Pimple Saudagar, Pune, Maharashtra, 411027

 

Established a decade ago, we are a friendly and professional residential letting and management agency serving in Pune, Maharashtra. Our Success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. Therefore our services are carefully tailored accordingly. CIN:U45402PN2005PTC021635

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